Privacy Policy
Effective 2026-01-01
Privacy Policy
Last updated: April 2026
Effective date: January 1, 2026
At RutMe, your privacy matters to us. This policy explains what data we collect, why we collect it, and how we use it. Please read it carefully.
1. What we collect
When you create a RutMe account, we collect your name, email address, and phone number. When you use the app, we collect:
- Trip details, itinerary items, and expense records you create
- Photos and media you upload
- Reviews, stories, reels, and travel tips you post
- Places you save, follow, or interact with
- Your preferences and interests as you set them
- Basic device information for security purposes
If you allow it, we collect your location to show you nearby restaurants, hotels, and attractions.
2. Why we collect it
We use your data to:
- Provide core RutMe features โ trip planning, itinerary building, expense tracking, and travel diary generation
- Show you personalised restaurant, hotel, and attraction recommendations based on your preferences
- Power the community feed โ stories, reviews, and travel tips from people you follow
- Send you relevant notifications such as budget alerts, diary updates, and member activity on shared trips
We do not sell your data to anyone. We do not use your data to show you third-party advertisements.
3. Photos and media
Photos and reels you upload are stored securely on our servers. They are only visible to you and your trip members unless you choose to share them publicly through the community feed or a public diary link.
4. Location data
We only access your location when you are actively using the app and only when you have granted permission. We use it to show nearby places and to record check-in coordinates when you mark a stop as visited. We do not track your location in the background.
5. Community content
Reviews, travel stories, tips, and reels you post publicly are visible to all RutMe users. You can delete your own content at any time. Once deleted, it is removed from public view within 24 hours.
6. Communications
We may send you push notifications about your trips and activity on the platform. You can turn these off in your device settings at any time. We may occasionally send product updates by email. You can unsubscribe at any time.
7. Data retention
Your account data is retained as long as your account is active. If you delete your account, your personal data is permanently deleted within 30 days. Content you have shared publicly will be removed within the same window unless it has been saved or reposted by other users.
8. Third-party services
RutMe uses trusted third-party services for cloud storage, analytics, and push notifications. These providers are bound by confidentiality agreements and may not use your data for any other purpose.
9. Your rights
You have the right to access, correct, or delete your personal data at any time. To make a request, write to us at rutme@livista360.com and we will respond within 7 working days.
10. Children
RutMe is not intended for children under 13. If you believe a child has created an account, please contact us and we will remove it promptly.
11. Changes to this policy
If we make significant changes, we will notify you through the app and update the date above.
Contact: rutme@livista360.com
